We respect your right to privacy. This policy summarises what personally identifiable information we may collect, and how we may use this information. We operate to the new regulations introduced May 25th 2018 in relation to GDPR. Our privacy policy also describes other important topics relating to your information.

Information collection-
We will collect personally identifiable information (such as your name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our website, computer application or e-mail correspondence. We will also collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our website and better meet your needs.

If you enter into a transaction (such as a purchase) at this website or via computer application, you will be required to provide information that is needed to complete the transaction, including name, shipping address, product selections, and your payment information. We do not keep any credit or other payment information longer than is necessary in order to comply with legal, tax, and auditioning requirements. In some instances, your payment information may be handled by a third party provider. When this occurs we will never receive that information.

Other information you provide may be added to our company database(s) and shared with our affiliates or third parties including our marketing department..

We may passively collect information that is automatically sent to us by your web browser, this application or your internet service provider or mobile carrier. This information typically includes your domain name, your user name, and your numerical IP address. The amount of information sent to us by your web browser depends on your settings. Please refer to your browser if you want to learn about the information it sends. We use this type of information to see which web pages you visit at our website, which website you visited before coming to our website, and where you go after you leave our website.  We can then develop statistics that help us understand how our visitors use our website and how we can improve it.

We use your personal information to deliver and communicate with you about your purchases of products and services. Additionally, we use your information to improve and personalize your AVACE experience and comply with legal obligations.

We may use your data to keep you informed of new products, special offers, discounts and also to keep you aware of our sustainability activities. By accepting our terms and conditions we will add you to our consent list for these type of communications. If you do not wish to receive these updates the option is available to unsubscribe.

Cookies: we may actively obtain information about you by installing a marker on your computer commonly called a ‘cookie’. Cookies enable us to know you are by a computer- generated, unique identifier. By providing you with a unique cookie, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again; they can be supplied by us automatically, saving you time and effort. For example, after you purchase a product once, if you need to purchase it again, your previous selections of colour or other features will have been retained, and can be re-entered more quickly. Your computer may be specially configured to reject cookies; please refer to your browser for more information. Many of our websites will allow you to visit without accepting cookies, but some features of our sites may not work properly without them.

Some of our sites and our computer applications may use third-party advertising technology to serve ads when you visit our website and sites upon which we advertise. This technology uses information about your visits to this website, your use of our application and the sites upon which we advertise, to serve ads to you. In the course of serving our advertisements to you, a unique third party cookie may be placed or recognized on your browser or device. In addition, these sites may use web beacons, provided by our third party ad server, to help manage and optimize our online advertising. These web beacons enable our ad server, on our behalf or on behalf of our agent, to recognize a browsers cookie when a browser visits this site, and to learn which banner ads bring users to our website. Our third party ad server is performing its functions on our behalf or on behalf of our agent we may, directly or indirectly, instruct such ad server to enable other service providers to receive information about our site related to our online advertising.

Use of information
The use of information will be used by us eg, to respond to your inquiries, supply you with requested information on our products and services or track orders you place with us. In addition authorised third parties may be utilized by us to collect, track and process such information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us by clicking here. We will use reasonable efforts to comply with your request. It maybe necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. Although we have taken reasonable and prudent measures to protect its computer systems from unauthorised third parties, we are not responsible for unauthorized use by such third parties of your personally identifiable information.

We may use any of the information gathered at this website (other than credit information) for any legal purpose. We may analyse personal information or historical, statistical or scientific purposes, or we may store personal information for your convenience should you return to this website or our computer applications in the future. In the course of any of these activities, we may transmit any of the information we have collected to another country or share it with our affiliates or third parties including contractors, dealers, distributors and retailers. An example of a third party that could receive your personal information is a data processing contractor that operates computer systems on our behalf. Whenever any personal information is transferred to an affiliate or third party, that party will be contractually bound to abide by our privacy policy.

We may also use your personal information to investigate security breaches or cooperate with government authorities pursuant to a legal matter. Personal information collected online may also be combined with information you have provided to us through other sources such as product registrations, call centres, or publicly such as at trade shows or seminars.
In addition, we may have collected similar information from you in the past, before our privacy policy took effect. By using this website our computer application you agree to the consenting to our continued use of previously collected information under the terms of this privacy policy.

Children and parents
We do not intend to collect personally identifiable information of children without permission of the child’s parent or legal guardian. Children should submit personally identifiable information to us with the explicit permission of their parent or legal guardian. Where appropriate, we will instruct children not to submit personal information. If your child had submitted personal information and you wish to request that such information be removed, you may do so as indicated above, and we use reasonable efforts to comply with your request.

Other important information
This website or computer application may contain links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.
We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these webpages.